Privacy Policy

Last updated: March 05, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Application: Refers to Ahlan VIP, the software program provided by the Company.
  • Company: Refers to Gray Element,a Tunisian company located in Tunisia, 5080 Teboulba.
  • Country: Refers to Tunisia.
  • Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Application.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, and the pages of our Service that You visit.

Information Collected while Using the Application

With Your prior permission, We may collect location information to provide features of Our Service and improve its customization.

Use of Your Personal Data

  • To provide and maintain our Service.
  • To manage Your Account.
  • For the performance of a contract.
  • To contact You regarding updates or offers.
  • To provide You with news and special offers.
  • For other purposes, such as data analysis and marketing improvement.

Retention and Deletion of Your Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Security of Your Data

We strive to use commercially acceptable means to protect Your Personal Data but cannot guarantee its absolute security.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: contact@ahlanvip.com